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Episode 383: Why Customer Experience is Vital w/Marylin DeLaHoz

There’s a lot of information and instruction available on how to find new clients, but not so much on how to keep those clients after their first experience with you. How can you retain people’s business and keep them in your database? What would you need to invest to maintain a relationship with them? On …

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Episode 12: Jim Sheils on Creating Balance with Your Business & Making Time for the People You Love

Being an entrepreneur requires sacrifice, and we may often end up sacrificing the time spent with our families as a result. How can we be both successful and intentional about how we spend time with our spouses and kids? What are the three golden rules for spending quality time with our kids? In this episode, …

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Episode 347: Nurture Your Business: When to Coach, Support, or Stand Back in Business & Life

  We love solving problems, but what happens when our clients need something else from us? Perhaps support or just someone who can listen to their problems? How can we identify ways to better serve our clients? When should we give advice and when should we just listen as a friend? In this episode, I …

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Episode 10: Touching People’s Lives and Growing Your Business Through Gratitude w/ John Israel

Showing gratitude changes lives, and it could change your business as well. What is genuine gratitude, and how do we show it? Why do people care about our “why”? How can sending cards grow your business? In this episode, John Israel talks about how he made showing gratitude central to his business.   People don’t …

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Episode 343: Nurture Your Business: Do You Have a Business Routine?

  We’re all aware that routines can make our personal lives easier, but what about business routines? Do you have a daily business routine that doesn’t focus on just mundane tasks but also on specific steps that lead to more sales? How is a routine like this built? How can we use it to measure …

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Episode 5: How Having a Family Helped Joe Find Out His Worth, Set Boundaries & Grow His Business While Working Less w/ Joe Sanok

Building a business and maintaining a growing family at the same time might sound scary, but it can also help you prioritize the things that truly matter. Is having less time an opportunity to set boundaries for your clients? What happens when you have can’t do everything and have to choose? How can having a …

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